Saturday, June 20, 2026 · 9:41 AM
ok dumb question, what’s the deal with nobody remembers your ui?
The forgetting curve means most users do not remember your interface well enough to rely on memory. Show people what they need instead of expecting them to recall it.
so the villain is... my brain trying to be helpful?
pretty much
your brain hates blank space, so it fills it with the nearest sample: you
Hermann Ebbinghaus spent years in the 1880s memorizing nonsense syllables and testing how fast he forgot them.
that feels rude but accurate
think of it like designing a hotel room while standing in your own bedroom. everything feels obvious because you know where your socks are
wait so the fix is just ‘ask users’?
annoyingly, no
asking helps, but the chapter is warning you about the gap between what feels true and what survives contact
Nielsen Norman Group: Recognition and Recall in UX.https://www.nngroup.com/articles/recognition-and-recall/
ok that’s the part people skip
yep. people forget fast is the trap door
then it shows up as then we blame the user
Endel Tulving and Donald Thomson showed in 1973 that memory depends a lot on the situation you learned it in.
so what do i actually do differently on monday
make the hidden assumption visible before the review starts
then test the behavior, not just whether the room nods
and if a choice only works for informed, patient, caffeinated people, treat that as a bug
that’s the series tbh
design psychology is mostly noticing the human nonsense before it ships
ok send me the next one after i recover
Read Sat, Jun 20 · 10:03 AM