Saturday, June 20, 2026 · 9:41 AM
ok dumb question, what’s the deal with intuitive design is a lie?
What people call "intuitive" is usually schema recognition. A design feels intuitive when it matches patterns users already know, and confusing when it asks them to learn a new one on the spot.
so the villain is... my brain trying to be helpful?
pretty much
your brain hates blank space, so it fills it with the nearest sample: you
In 1932, Frederic Bartlett gave British participants a Native American folk tale called “The War of the Ghosts” and asked them to recall it later.
that feels rude but accurate
it’s like taking the handles off doors because the room looks cleaner. technically the door still opens. good luck
wait so the fix is just ‘ask users’?
annoyingly, no
asking helps, but the chapter is warning you about the gap between what feels true and what survives contact
The icon only became usable through years of mass adoption. Products used it long enough that users slowly built the association. It took time. Even after all that…
ok that’s the part people skip
yep. how familiarity changes what people see is the trap door
then it shows up as what experts rely on
, John Sweller, Cognitive Science, 1988
so what do i actually do differently on monday
make the hidden assumption visible before the review starts
then test the behavior, not just whether the room nods
and if a choice only works for informed, patient, caffeinated people, treat that as a bug
that’s the series tbh
design psychology is mostly noticing the human nonsense before it ships
ok send me the next one after i recover
Read Sat, Jun 20 · 10:03 AM